Aestiva Help Desk

Features

Fast Setup

  • Installation, setup and customization are included with purchase.
  • No software to install on user equipment since the product is accessed with a browser.
  • No integration with external database servers required since a maintenance-free database engine is included.

Simple User Experience

  • Simple and friendly design.
  • Run over internal intranet, or over the web if configured for world wide web access.
  • User needs no plug-in or special browser.
  • User can use any computer, including Mac, Unix, and Linux.
  • Auto login option for organizations with their own intranet login.

Features Available with the Base System

  • Sample employee tabs included with basic product. Ability to change and add fields to employee tabs, as needed.
  • Sarbanes-Oxley (SOX) compliant.
  • Auditor's mode.
  • Assign approving supervisors.
  • File Attachments.
  • Forms can include user-defined fields (pull-downs, query-fields, add-ons, post-approvals, line items, notes, etc.), for easy expansion and support for greater levels of reporting and oversight, if needed.
  • Email "next-action" notifications, rejections, and approvals to staff, managers, supervisors and admins when employee submits employee record change request.
  • Password access and security controls. Supports "User Profiles" for managing large numbers of users. Supports special "VIP" Human Resource users. Supports "Privacy" users with right to see private information.
  • Unlimited levels of staff, department managers and supervisors.
  • Unlimited number of approvers/reviewers on an employee record change request.
  • Advanced report generation tools.
  • Single-click data flow of reports to spreadsheets and charting software.
  • Systems integration ready using push-pull files for easy integration to/from any 3d-party system. Real-time ready using standard HTTP or HTTPS transactions (utilizing on-screen AJAX).
  • Full adjustment audit trail with change history.

Can't find a feature?

It may already be included in the base product. For information about any specific feature please call us toll-free at 1-888-AESTIVA (237-8482).